Open a subject.
“How do you feel about…?”
Gather and confirm specific facts.
“Do you want me to…?”
Focus on a topic that has been raised.
“You mentioned… earlier. What is the best way to acheieve this?”
Explore a subject in more depth.
“Can you give me an example of…?”
Reflect on what has been said to confirm shared understanding.
“It seems you are suggesting… Is that right?”